null

Preamble

Calzedonia Hungary Kft., with registered office in Futó utca 47-53, Budapest 1082, company registration number 01-09-273875, and tax identification number 25416433-2-42, an affiliate of Calzedonia Holding S.p.A., with registered offices in Avio (Tn), Viale del Lavoro n. 18, CF and VAT number 02016450229, makes discounts, benefits and services available to customers in Falconeri stores (direct, as well as participating affiliates) and on the website www.falconeri.com. To benefit from these advantages, you must become a member of the Falconeri Club (hereinafter "Falconeri Club"). The activation of the Falconeri Club membership and its use are governed by the present terms and conditions (hereinafter "Rules"), which the enrolling customer (hereinafter "Customer") must read carefully. Registration in the Falconeri Club, in the manner referred to in point 6 below, implies acceptance of these Rules by the Customer. Calzedonia Hungary Kft. reserves the right to modify these Rules at any time on the condition that the modifications will come into force 10 (ten) days following their publication on www.falconeri.com. If the Customer does not accept the modification, he/she has the right to cancel his/her registration, which is a right that can be exercised at any time as specified in these Rules. The use of the Falconeri Club Card, after the modifications have come into force, implies the acceptance of the modifications. These Rules are always available for review at loyalty-regulation-falconeri.

1. Promoter

Calzedonia Hungary Kft., with its registered office in Futó utca 47-53, Budapest 1082, company registration number 01-09-273875, and tax identification number 25416433-2-42 (hereinafter “Falconeri”), which is an affiliate of Calzedonia Holding S.p.A., with registered office in Avio (Tn), Viale del Lavoro n. 18, CF and VAT number 02016450229.

2. Participants

All Falconeri stores, whether directly managed by Falconeri (so-called "direct stores") or by others (so-called "affiliated shops") which participate in the programme. The list of stores participating in the programme can be viewed on the website www.falconeri.com/falconericlub.

3. Territory

Hungary.

4. Type / Name / Purpose of the programme / Duration

Falconeri Club is a promotional initiative consisting of a loyalty programme involving the collection of points on a digital card, the Falconeri Club Card (hereinafter “Falconeri Club Card”), and providing exclusive benefits to the holders of the Falconeri Club Card. The purpose of the initiative is to build customer loyalty through a loyalty programme that offers advantages for Customers holding the Falconeri Club Card. Without prejudice to what is specified in the Preamble, in Point 7 (“How it works”) and Point 10 (“Program interruption - Card deactivation – Miscellaneous”), the Falconeri Club Card does not expire.

5. Recipients

Customers aged 18 or over who enroll in the Falconeri Club according to these Rules.

6. How to enroll in the programme

Registration for the Falconeri Club Card requires the creation of a Falconeri Club account, which will allow the Customer to access his/her own personal page on the brand's e-commerce website. The registration process will prevent underage customers from enrolling in the programme. The registration procedure is consistent with privacy legislation. Once the Customer has a registered account, he/she can become a member of the Falconeri Club. The Falconeri Club Card with the “Wool Status” can be obtained by the Customer in digital form directly at the point of sale, through the website www.falconeri.com/falconericlub., or by contacting customer care at 0619996758. The Falconeri Club Card is personal and may not be transferred. The Customer may not activate another Falconeri Club Card while one Falconeri Club Card is still valid. The Falconeri Club Card is for private use only, commercial use is not permitted. Customers may freely ask at any time to have their membership in the Falconeri Club programme cancelled by contacting customer care at hello@falconeri.com, or via www.falconeri.com/falconericlub.

7. Method of Operation

"Falconeri Club" will give the customer the opportunity to reach three different STATUSES, by earning points on their purchases. Depending on the status they have reached, the Customer will receive increasing levels of fulfilment.

"Wool Status":

• This level is immediately obtained with the activation/registration of the "new" card;
• When the "Wool" Customer earns 1000 points over the course of the year, they will reach the next level - "Silk Status" - and any points in excess of those used to reach this status will be credited to the customer;
• A year after obtaining "Wool Status", and every year thereafter, any Customer who has not earned enough points to move on from Wool Status will remain at the same level and their points balance will be set to zero.

• The Customer obtains this status when they earn 1000 points over the course of 1 years. Any points in excess of those used to reach this status will be used to reach the next level.
• When the "Silk" Customer earns 4000 points over the course of the 2 years, they will reach the next level - "Cashmere Status" - and any points in excess of those used to reach this status will be credited to the customer;
• 2 years after obtaining "Silk Status", and every 2 years, any Customer who has not earned enough points to move up to Cashmere Status:
  -if they have earned at least 1000 points, they maintain their "Silk Status" and any points in excess of those used to maintain this status will be kept;
  -if they have earned less than 1000 points, their points balance will be set to zero and they will go back to "Wool Status".

• The Customer obtains this status when they earn 4000 points over the course of 2 years. Any points in excess of those used to reach this status will be used to reach the next level. 2 years after obtaining "Cashmere Status", and every 2 year after:
  -if the Customer has earned at least 1000 points, they maintain their "Cashmere Status" and any points in excess of those used to maintain this status will be kept;
  -if they have earned less than 1000 points, their points balance will be set to zero and they will go back to "Silk Status"

8. Earning points

Loyalty points will be automatically credited to the activated Falconeri Club Card and the underlying account each time a purchase is made in a participating Falconeri store or via the brand’s online store (www.falconeri.com). One point will be awarded for every 450 forints spent; this amount will be rounded down to the nearest whole number (e.g., HUF 899 = 1 point).

8.a Collecting points and Cross Country benefits

Customers will also be able to collect points through purchases made within the points of sale in the countries indicated in the table below. The collection of such points will enable them to reach the next Status and become entitled to the benefits provided for in these Rules in Hungary. The loyalty points will be credited on the Customer's Falconeri Club Card according to the conversion rules shown in the table below. In case of purchases made in Russia, loyalty points will be credited on the Falconeri Club Card upon presentation of the Falconeri Club Card.

As a further advantage, Customers making purchases within the points of sale in the countries indicated above are granted discounts offered by the given country for the Customer's membership Status at the time of the purchase.

9. Benefits

Falconeri Club members can enjoy numerous discounts, promotions, opportunities to win prizes and special initiatives, which will be suitably publicised and communicated from time to time. Specifically, the following discounts are defined as of now:

For all Statuses:

• On the occasion of the Customer's birthday, and exclusively in the period between 7 days before and 28 days after the date of the birthday, they will be entitled to receive double points on purchases made (in points of sale or on the e-commerce site).

• Free standard shipping and free returns on online orders
• Free express shipping above 99,000 HUF purchase on online orders

• 10% discount on all full-price purchases while the Customer maintains the Status. Items on sale or promotion are therefore excluded (e.g. extraordinary prices, Club prices).
• Free express shipping and free returns on online orders

• 20% discount on all full-price purchases while the Customer maintains the Status. Items on sale or promotion are therefore excluded (e.g. extraordinary prices, Club prices).
• Free express shipping and free returns on online orders

10. Program interruption - Card deactivation - Miscellaneous

Falconeri reserves the right to modify, suspend or interrupt the Falconeri Club loyalty programme and related services at any time and at its own discretion. Specific notice of such changes, suspensions or interruptions will be given by the inclusion of a suitable notice on the website www.falconeri.com and/or in the stores participating in the programme. Without prejudice to any other right provided for by law, including the right to compensation for damage, Falconeri may revoke the Customer's right to use the Falconeri Club Card and deactivate it if the Card is used in violation of the conditions set out in these Rules, or if is used for fraudulent purposes or damaging use of the image of the "Falconeri" brand. Furthermore, after providing information, Falconeri reserves the right to deactivate the Falconeri Club Card and its activation/registration, in the event of non-use of the Card or inactivity of the Customer for a period exceeding 5 years. In case of cancellation and/or deactivation, the Customer will no longer be able to use the Falconeri Club advantages and services. Falconeri is not responsible for any consequences, direct or indirect, relating to malfunctions of the loyalty programme beyond their control. Falconeri is not responsible for any fraudulent, improper or unlawful use of the Falconeri Club Card.

11. Privacy notice

The Calzedonia Group companies care about privacy and the protection of personal data. We hereby wish to inform Customers about how we process their personal data following the registration to the Falconeri Club loyalty programmme.

Which categories of personal data will we use?
In particular, we need to process the personal data provided to us at the time of registration (failure to provide the data marked with an asterisk involves the inability to complete the registration process, in case of registration carried out in each point of sale with the support of the sales assistants, the phone number or email address are mandatory data. Failure to provide these data involves the inability to complete the registration process) and the data relating to purchases made at points of sale of Falconeri. These data include, for example, the price and type of products purchased. With Customers’ consent, we may also use other information that they freely provide to us at the time of registration or concerning the way they interact with us (hereinafter, collectively, the "Data").
More precisely, we could collect:

• optional information requested through the registration form or, in case of registration carried out in each point of sale name, surname, address ZIP code, country and province are optional information;
• the information that we may acquire by examining customers’ interaction with us, through email and newsletters, through our Internet sites and through the Apps that may be developed by us or by third parties (for more information, please consult the relevant privacy policies);
• information that customers may share through the social networks to which they subscribe

For which purposes we do process Personal Data and on what legal grounds?

We may process Data, including by electronic means for these purposes:
Loyalty programme management

Management of participation to the Falconeri Club loyalty programme. The Data will be used to provide the discounts and benefits provided for those enrolled in the programme and, more generally, for all related contractual and administrative obligations. The legal basis of the processing is the execution of the contract of subscription in the loyalty programme and the legitimate interest for administrative and management purposes within the Calzedonia Group.

In order for Falconeri to run the programme and provide the related services, it must send certain communications concerning the Customer’s participation in the programme (e.g., confirming registration/cancellation, notifying the Customers of a change in Status, informing them that they have earned a specific discount or free gift, etc.). By accepting these Rules, the Customer consents to such communications being sent to the addresses that he/she provided when registering for the programme. Should the Customer refuse to receive these communications, Falconeri will be unable to include the Customer in the programme and provide the related services. Should the Customer expressly refuse to receive communications after having joined the programme, his/her membership will automatically be suspended.

Personalized assisted sale Provision of a personalized assisted sales service dedicated to members of the loyalty programme who will be able to take advantage of the help and advice of our sales assistants in all our points of sale where the Falconeri Club loyalty programme is active. Wherever Customers are, they could receive the help and advice of our sales assistants, with information (e.g. for Falconeri size, color or pattern) on items purchased in the previous 24 months at any point of sale Falconeri or even online. Provided that Falconeri is a global brand, such use of Data, based on legitimate interest, allows us to improve the quality of our services at the point of sale and to ensure a consistent service to our customers who have joined the Falconeri Club loyalty programme in all our stores. In any case, if customers do not wish to receive this assistance, it is sufficient that they, at the time of registration or even at a later time, ask their Data not to be used for this purpose.

Sending of commercial communications (direct marketing) With our Customer’s consent, sending of commercial communications through the traditional paper mail service, email, SMS, landline and mobile phone, carrying out market research and surveying the degree of satisfaction regarding products relating to all the brands of the Calzedonia Group (Calzedonia, Intimissimi, Atelier Emé, Tezenis, Falconeri and Signorvino). Subscription to the Falconeri Club loyalty programme is in no way conditional on the release of consent to receive our commercial communications.

Profiling With our Customer’s consent, sending of personalized commercial communications based on subscribers’ profile and purchasing and browsing habits as well as to develop products and services consistent with the preferences of our Customers. Subscription to the Falconeri Club loyalty programme is in no way conditional on the release of consent to profiling.

In particular, in order to better understand our Customers’ tastes and interest in our products and communications, we may examine - also through the use of automated systems – the information provided at the time of the registration to the Falconeri Club loyalty programme, the purchases made at our Falconeri points of sale in the last 24 months, the interest in our communications and newsletters, the attendance of our websites, the use of our Apps that may be developed by us or third parties, and the interest in our social channels, e.g. Facebook, (for more information, please consult the respective privacy notices).

Finally, we may enrich the subscribers’ profile with statistical information that we may lawfully acquire from other sources: for example, in relation to their area of residence (such as demographic information, geo-referencing data, etc.) or to the electronic tools that they use to interact with us. In any case, this profiling activity is aimed at better personalizing our services and does not have any legal or other significant effect on our customers. Statistical analysis Creation of statistical reports and behavioral models in order to examine - in aggregate form - the effectiveness from an economic point of view of the commercial initiatives (e.g., launch of a new product) of Falconeri and to address future commercial and promotional initiatives. In particular, we may examine information relating to our Customers’ purchases (also in relation with the other brands of the Calzedonia Group), country of origin, age, gender, information obtained by examining their interaction with us, through emails, our websites and through the Apps that may be developed by us or by third parties (for more information, please consult the respective privacy notices). This use of Data, based on legitimate interest, allows us to analyze - in pseudonymized form (therefore without information directly attributable to individual Customers) - customer data to obtain strategic information relating to customer purchasing behavior, the ways in which customers interact with the company through the various communication channels and the effectiveness of commercial and promotional initiatives, to be able to compete with the main operators in the sector.

How long do we store our Customers’ Data for?
For the purposes named “Loyalty programme management” and “Personalized assisted sale”, Data will not be processed for longer than the time required to manage the participation in the Falconeri Club loyalty programme. In any case, information about purchases and the interactions with us will not be processed for longer than 24 months from the date of collection.
For the purpose named “Sending of commercial communications (direct marketing)”, Data will be kept until Customers revoke their consent. For the purpose named “Profiling”, Data relating to the interactions with us will be kept for 24 months from the date of collection; the information relating to the purchases will, on the other hand, be kept for 3 years starting from the date of each purchase.
For the purpose named “Statistical analysis”, Data relating to purchases will be kept - in pseudonymized form - for a period of five years. The other personal data will be kept - in pseudonymized form - for a period of two years.

Who are the data controllers?
The data controllers for the purposes named “Loyalty programme management” and “Personalized assisted sale” are Calzedonia S.p.A., Falconeri S.r.l. and Calzedonia Hungary Kft., with registered office in Futó u. 47-53, 1082 Budapest. Calzedonia S.p.A., Falconeri S.r.l. and Calzedonia Hungary Kft. act as joint controllers since they together define the means and purposes of processing.
The data controllers for the purposes named “Sending of commercial communications (direct marketing)”, “Profiling” and “Statistical analysis” are Calzedonia S.p.A. and Falconeri S.r.l.

To whom will we communicate our Customers’ Data?
To achieve the purposes for which we use Data, we need to communicate them to these categories of subjects:

• Calzedonia S.p.A., Falconeri S.r.l. and Calzedonia Hungary Kft.’s staff, in charge with the management of the loyalty programme; • employees of companies which, based on a commercial franchising relationship, manage Falconeri brand points of sale; • companies that manage Falconeri brand points of sale in the various countries where the Falconeri Club loyalty programme is active; • Calzedonia S.p.A.’s and Falconeri S.r.l.’s suppliers (e.g., service providers and IT platforms, consultants) – these third parties are appointed as data processors through the signing of a specific contract.

How will the transfer of our Customer’s Data to non-EU countries be regulated?
Personal data collected may be transferred outside the European Union. In this case, the transfer will take place in compliance with the provisions of EU Regulation 2016/679 ("GDPR") (in particular, the Data will be transferred only after signing the Standard Contractual Clauses approved by the EU Commission with decision 2021/914/EU or to countries able to guarantee an adequate level of protection of personal data and therefore recipients of an Adequacy Decision adopted by the EU Commission).

What are the rights the Customers in the loyalty programme can exercise as data subjects?
The Falconeri Club loyalty programme Customers, as data subjects, can exercise the rights that the GDPR grants to them over their personal data by writing to privacy@oniverse.it.
We undertake to respond to the request as soon as possible and in any case no later than thirty days from receipt of the request. In some cases, we will ask for a copy of an identification document if, in connection with the request, it becomes necessary to verify the identity of the applicant.
In particular, the data subject can exercise the following rights:
• Right of access, i.e., the right to know if a processing of personal data concerning her/him is in progress and, if confirmed, to obtain a copy of such data and be informed about the origin of the data, the categories of personal data processed, the recipients of the data, the purposes of the processing, the existence of an automated decision-making process (including profiling), the data retention period, the rights provided for by the applicable law.
• Right to request the correction or integration of the data. • Right to request the deletion of personal data, if such data are no longer necessary for the purposes for which they were collected, or if we are no longer authorized to process them.
• Right to obtain the limitation of the processing of personal data in the following cases: i) the data subject has contested the accuracy of the personal data. She/He can request a processing limitation for the period necessary to verify the accuracy of the data; ii) we are no longer authorized to process the data, and instead of deleting them, it is possible to ask us to limit their use; iii) if the personal data in our possession, despite being no longer necessary for the purposes for which they were collected, are necessary for the data subject to ascertain, exercise or defend a right in court.
• Right to data portability, i.e., the right to receive personal data concerning him/her in a structured format, commonly used and readable by an automatic device, as well as the right to request for such data to be transmitted to another data controller.
• Right to revoke the consent, for the processing based on it.
• Right to object at any moment to the processing of personal data based on our legitimate interest.

The data subject also has the right to lodge a complaint with the competent data protection supervisory authority if she/he believes that the processing conflicts with the provisions of the applicable laws.

How can Customers of the loyalty programme change their preferences or withdraw consent?
At any time, Customers of the loyalty programme may check, modify or revoke their consent in relation to the purposes named “Sending of commercial communications (direct marketing)” and “Profiling” (including by declaring that they do not wish to receive commercial information by email and/or text messages) and/or request that their Data not be used for the purpose named “Personalized assisted sale”.
Regarding the registration carried out by website, Customers of the loyalty programme can change their preferences:
• by using their registration account, under privacy preferences section;
• by contacting our customer service;
• by contacting the data controller or the data protection officer.

Regarding the registration carried out in each point of sale:
• by creating an account and using the same data provided for the registration;
• by contacting our customer service;
• by contacting the data controller or the data protection officer.

How to contact Calzedonia S.p.A., Falconeri S.r.l., Calzedonia Hungary Kft. and the data protection officer of Calzedonia S.p.A. and Falconeri S.r.l. to exercise data subject’s rights?
Customers may exercise their rights by writing to the Data controllers, and/or data protection officer of Calzedonia S.p.A. and Falconeri S.r.l., at the address below:

Calzedonia S.p.A.
Email: privacy@oniverse.it
Registered office: Via Monte Baldo 20, Dossobuono di Villafranca, Verona, Italy
The data protection officer of Calzedonia S.p.A.: dpo@oniverse.it

Falconeri S.r.l.
Email: privacy@oniverse.it
Registered office: Via del Lavoro 18 (Avio, Trento)
The data protection officer of Falconeri S.r.l.: dpo@oniverse.it

Calzedonia Hungary Kft.
Email: privacy@oniverse.it
Registered office: Futó u. 47-53, 1082 Budapest

This privacy notice may be subject to changes and updates as a result of changes concerning the way we process Customers’ Data or other information provided to them hereunder. Any changes will ensure, in any case, the full protection of their rights. If any changes are made that may limit the guarantees for the protection of their Data or their rights with respect to the current version, before the processing of their Data begins in the new manner, they will be promptly informed through the contacts provided and they will be guaranteed the right to cancel their membership in the Falconeri Club loyalty programme or, in any case, to modify their consents and preferences. In any event, we invite our Customers to review the updated version of these Rules on the www.falconeri.com/hu/en/loyalty-regulation-falconeri site and the updated privacy notice published on the www.falconeri.com/hu/en/privacy-policy-falconeri site from time to time.

12. Contacts
For any other information relating to Falconeri Club, the Customer can consult the website www.falconeri.com, contact customer care at hello@falconeri.com, or any Falconeri sales point participating in the programme.

Last Update: 23/05/2025