label.skip.button
Falconeri Account
Falconeri Account
How do I create a Falconeri account?
Clicking on the 'Log in or Register' option, you'll be able to create an account and register for the Falconeri Club Loyalty programme. Alternatively, you can create an account by clicking here..
Can I log into Falconeri website with my social network account? Where can I check my personal information?
Yes, you can register and/or sign in to the Falconeri Club loyalty programme with your social media account. Choose the desired social media icon and follow the instructions. Your personal information will be available in "MY DATA" section.

We remind you that, if you are logged in with a social media account, any data change you make on our website will not affect the data of your social media account and you will not be able to see or modify your password in "My data" section.
What are the benefits of having an Account?
Having a Falconeri account offers you a more enjoyable shopping experience, with access to the following benefits:
- Become a member of the Falconeri Club loyalty programme and benefit from exclusive advantages
- Receive updates about our brand and dedicated offers
- Free standard shipping
- Simplified and faster check-out
- Order history always available
- Possibility to save your favourite items in the wishlist
I forgot my Password. What should I do?
If you have forgotten your password, while in the LOG IN/REGISTER section, click on "Forgotten your password?" and enter the email address associated with your account. After that, follow the instructions in the email you will receive.

Make sure you follow the password requirements:
- contains at least 8 characters,
- contains at least one number,
- contains at least one capital letter and a special character,
- does not contain spaces,
- cannot match the email address used for registration.

Try logging into your account with a new password.
Activation/Reset password link is not arriving to my email. What should I do?
If the email is not arriving to your Inbox, make sure to check "Spam" and/or "Promotions" folders. Also, make sure your inbox isn’t full and you are able to receive new emails. In case the email is not there, please contact us at hello@falconeri.com.
How can I update my information?
Log in to your account using the associated email address.
After logging in, click on "My profile" and from there you’ll be able to modify "My data", "Address Book" and "My Cards" sections.
I placed an order as an unregistered user. Can I add it to my account?
Unfortunately, this option is not available at the moment.
Do I need an account to place an order?
To place an order on our website, you do not need to have a Falconeri account and you can proceed as a guest. However, if you are a Falconeri Club member, make sure you sign in to your account to enjoy the exclusive benefits of our loyalty program.
What is the difference between Subscription to Newsletter and an Account?
By subscribing to the Newsletter, you will be receiving information about new promotions, arrivals, and news about the brand. (subscription to Newsletter does not create an Account). If you decide to create an account on our website, you will have the following benefits:
- Become a member of the Falconeri Club loyalty programme and benefit from exclusive advantages
- Receive updates about our brand and dedicated offers
- Simplified and faster check-out
- Order history always available
- Possibility to save your favourite items in the wishlist
Is it possible to delete my Account?
Yes, sure; log in to your account using the associated e-mail address.
After logging in, select DELETE in "My data" section.
We remind you that, after deleting your account, you will no longer be able to benefit from the exclusive advantages. Deleting your account will also delete your loyalty programme membership.
Falconeri World
Find us in the world
Qualified staff, attention to details and raw materials: a unique shopping experience.
Find our stores around the world
Do you want to know more about us?
Italian heart and international spirit, traditional values and cutting-edge technologies.
Read our profile