There is a difference between
authorization and payment: when you make an online order there is always a payment authorization. An
authorization is a pending payment or an amount withheld in a payment account. It is not a real charge
and is usually shown in the pending charges section of credit cards. The actual collection is only made
when the garments come out physically from our warehouse. If you see the amount authorized as collected,
please contact your bank directly so they can "unlock" the amount withheld.