There is a difference between authorization and payment: when you make an online order there is
always a payment authorization. An authorization is a pending payment or an amount withheld in a
payment account. It is not a real charge and is usually shown in the pending charges section of
credit cards. The actual collection is only made when the garments come out physically from our
warehouse. If you see the amount authorized as collected, please contact your bank directly so they
can "unlock" the amount withheld.