![](https://www.falconeri.com/dw/image/v2/BKQL_PRD/on/demandware.static/-/Library-Sites-FalconeriContentLibrary/default/dw1ada6761/images/FLC_20102020_ServiciEclusivi/all_LP_Area01_Cover_CW0124_OmnichannelServices_Update_flc.jpg)
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Discover our exclusive services
We want to offer you a unique online shopping experience. We have come up with special services to take care of you and your shopping in every detail.
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SIMPLIFIED RETURNS
For all purchases made online or in-store, you can make a return to any store on italian territory.
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FREE RETURNS
Returns are completely free of charge.
FALCONERI CLUB
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Our loyalty program rewards you with dedicated promotions and special initiatives.
ONLINE CHAT
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Customer Service and our Personal Stylists are available to answer any questions you may have.
EXCLUSIVE PACKAGING
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Receive for free your order in a practical and elegant gift box, carefully prepared for you. Surprise those you want with a message of affection.
PERSONALIZATION
![](https://www.falconeri.com/dw/image/v2/BKQL_PRD/on/demandware.static/-/Library-Sites-FalconeriContentLibrary/default/dwab20d96c/images/FLC_20102020_ServiciEclusivi/all_LP_Area05_Widget2C_Personalization_CW0124_OmnichannelServices_Update_flc.jpg)
You can make your Falconeri purchase unique by personalizing your garments with embroidery.