2. STANDARD HOME DELIVERY, 4-6 working days, 1000,00 Ft
3. EXPRESS DELIVERY TO A PICK-UP POINT, 48 hours, 2490,00 Ft
4. STANDARD DELIVERY TO A PICK-UP POINT, 4-6 working days, 900,00 Ft
How much does delivery cost?
Express delivery to your home address is 3490,00 Ft, while express delivery to your closest pick-up point costs 2490,00 Ft. Standard home delivery is 1000,00 Ft, while standard delivery to a pick-up point costs 900,00 Ft.
Who will be delivering my order?
UPS will take care of the express delivery, while the standard delivery options are provided by Express One. In the shipping confirmation email you will find the link to track your package.
Can I make an order and send it to a different country from my own?
Yes, If the receiver is outside from your country, we remind you that you have to place your order from the Falconeri website of the receiver's country by selecting "Change shipping country". So, please make sure that the billing and shipping addresses are both in the same country.
Can I choose the date and time of delivery?
No, please make sure that someone is present at the chosen delivery address.
Can I have my order delivered to a pick-up point?
You can select express or standard delivery to a pick-up point of your choice in the checkout before proceeding with the payment and pick up your order at a convenient time. You will receive a confirmation email as soon as your order has been delivered to the selected pick-up point. When collecting the parcel, please remember to bring along an official identification document in case it is required by the pick-up point staff.
What is the delivery time to a pick-up point?
If you choose express delivery to a pick-up point with UPS, your order will be delivered within 48 hours. Standard delivery time to a pick-up point with Express One is 4-6 working days. With custom items, the standard delivery time may be extended up to additional 2 business days. During the holiday period (national holidays, Christmas, etc.) or during the sales periods, the preparation and delivery time of orders may be slightly longer than the period indicated on the website. You can pick up the package at the time that suits you best.
I didn't collect my order from the pick-up point on time. How can I receive a refund?
If you do not collect the parcel within 10 days, it will be returned to sender. You will receive an email informing you of the refund via the same payment method used when placing the order. The time it takes to see the refund appear in your account may depend on your credit or debit card company.
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