How can we help you?

How can we help you?

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Discover our exclusive services.

We have created special services to take care of you and every detail in your unique online shopping experience.

A smooth online and in-store shopping experience

O2O

Buy in-store and receive your order at home or wherever you are.

CLICK & COLLECT

Buy online and receive your order at your favorite Falconeri store.

SIMPLIFIED RETURNS

For all purchases made online or in-store, you can make a return to any store on US territory. When you return in store, you can also decide to change the size/color of the item.

TAILOR-MADE REFUND

Whether online or in-store you choose how to get your refund: by refund or by return card.

FREE SHIPPING AND RETURNS

Standard delivery by courier and returns are completely free of charge.

We want to provide you with an extraordinary service

FALCONERI CLUB

Our loyalty program rewards you with dedicated promotions and special initiatives.

CHAT ONLINE

Customer Service and our Virtual Assistant are available to answer any questions you may have.

EXCLUSIVE PACKAGING

Receive your order in a practical and elegant gift box, carefully prepared for you for free.

KLARNA

Purchase your favorite Falconeri garments securely by paying for them in 3 convenient installments at no extra cost.

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