You can always contact us via webform, phone, chat, or by writing to hello@falconeri.com. Customer Service is active from Monday to Saturday from 01:00 AM to 05:00 PM, all year long except the following holidays:
January 1st
January 6th
Easter Monday
May 1st
May 30th
Corpus Christi
August 15th
November 1st
November 18th
24-25-26 December
December 31st
* The aforementioned times may be subject to change during periods of intense activity.