How can we help you?

How can we help you?

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Payment

Payment

What are the accepted payment methods?
On falconeri.com you can pay via: Credit Card, PayPal, Afterpay, Klarna, Apple Pay, Google Pay, Gift Card / e-Gift Card.
Can I pay in Installments?
Yes, you can pay in installments with Klarna Pay in 4 and Afterpay. Afterpay and Klarna offer you to pay in 4 interest free installments every 2 weeks. Both Afterpay and Klarna Pay in 4 will notify you about the payment a few days in advance. Afterpay and Klarna are free services, as long as the installments are paid within the deadline.
When is the amount charged on my credit card?
For payments made via credit card and PayPal, the amount of your order will be authorized automatically and charged only when your order is shipped.
Can I pay with cash or bank transfer?
At the moment it is not possible to pay with cash or bank transfer.
Why does my payment seem charged twice?
There is a difference between authorization and payment: when you make an online order there is always a payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.
Is my payment safe?
Yes, payment is completely secured by one of the most important global certificate authority which is Comodo. Furthermore all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws. The website is also in conformity with all spam and virus controls. Navigation is completely safe.
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