How can we help you? How can we help you?

How can we help you?

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Payment
Payment
What are the accepted payment methods?
On falconeri.com you can pay via: Credit Card, PayPal, Apple Pay, e-Gift Card.
When is the amount charged on my credit card?
For payments made via credit card and PayPal, the amount of your order will be authorized automatically and charged only when your order is shipped.
Can I pay with cash or bank transfer?
At the moment it is not possible to pay with cash or bank transfer.
Why does my payment seem charged twice?
There is a difference between authorization and payment: when you make an online order there is always a payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.
Is my payment safe?
Yes, payment is completely secured by one of the most important global certificate authority which is Comodo. Furthermore all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws. The website is also in conformity with all spam and virus controls. Navigation is completely safe.
Falconeri World
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